Marilyn Suttle- Thank your customer for complaining
Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away. Marilyn Suttle
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Defining Entrepreneurs and Entrepreneurship– Peter F. Drucker
This defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an
Read moreEmployee engagement is an investment– Ian Hutchinson
Employee engagement is an investment we make for the privilege of staying in business. Ian Hutchinson
Read moreEmotions have no place in business– Friedrich Durrenmatt
Emotions have no place in business, unless you do business with them. Friedrich Durrenmatt Browse All
Read moreCustomers Remember Service Longer Than Price –Lauren Freedman
Always keep in mind the old retail adage: Customers remember the service a lot longer than they remember the price.
Read moreWhen a business does something good for somebody- Ben Cohen
There is a spiritual aspect to our lives – when we give, we receive – when a business does something
Read moreReach End Of Rope-Theodore Roosevelt
When you’re at the end of your rope, tie a knot and hold on Theodore Roosevelt Note while this
Read morePhilip Kotler- CEO’s Need To Produce Growth
CEOs need to produce continuous growth in sales and profits. Yet they must also invest in sustainability and social responsibility,
Read moreRachel Roy- Business Life Being Busy
Because my business life is so busy, my home is really my sanctuary. That is the place where I reflect
Read moreRichie Norton- If You Don’t Have a Personal Brand
If you don’t build a personal brand, someone else will brand you with the wrong label. Richie Norton Browse
Read moreDaniel C. Felsted-Brand and Customer Experience
A brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord
Read moreJohn Jantsch- Branding Is The Art Of Becoming Knowable
Branding is the art of becoming knowable, likable and trustable. John Jantsch Browse All Quote Topics
Read moreScott Bedbury- A Company With Story Untold
A great brand is a story that’s never completely told. Scott Bedbury
Read morePhilip Kotler- The Key To Branding
The key to branding, especially for smaller firms, is to focus on a limited number of issue areas and develop
Read moreJay Baer- How People Think About Company
Branding is the art of aligning what you want people to think about your company with what people actually do
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