Marilyn Suttle- Thank your customer for complaining
Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away. Marilyn Suttle
Read moreThank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away. Marilyn Suttle
Read moreThis defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an
Read moreEmployee engagement is an investment we make for the privilege of staying in business. Ian Hutchinson
Read moreEmotions have no place in business, unless you do business with them. Friedrich Durrenmatt Browse All
Read moreAlways keep in mind the old retail adage: Customers remember the service a lot longer than they remember the price.
Read moreThere is a spiritual aspect to our lives – when we give, we receive – when a business does something
Read moreWhen you’re at the end of your rope, tie a knot and hold on Theodore Roosevelt Note while this
Read moreCEOs need to produce continuous growth in sales and profits. Yet they must also invest in sustainability and social responsibility,
Read moreBecause my business life is so busy, my home is really my sanctuary. That is the place where I reflect
Read moreIf you don’t build a personal brand, someone else will brand you with the wrong label. Richie Norton Browse
Read moreA brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord
Read moreBranding is the art of becoming knowable, likable and trustable. John Jantsch Browse All Quote Topics
Read moreA great brand is a story that’s never completely told. Scott Bedbury
Read moreThe key to branding, especially for smaller firms, is to focus on a limited number of issue areas and develop
Read moreBranding is the art of aligning what you want people to think about your company with what people actually do
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